Shipping Policy

Order Processing

1.Every custom curtain order is personally reviewed by our team before production and shipment.

2.After your order details have been reviewed and confirmed by both parties, we will arrange shipment within 3 bussiness days.

3.Please note that processing time begins after order confirmation, not at the time payment is placed.

Estimated Delivery Time

1.Most custom curtain orders are delivered within 7–15 business days after dispatch.

2.Delivery times may vary depending on your location, local carrier operations, customs clearance procedures, and seasonal shipping demand.

3.For remote or less accessible areas, delivery may require an additional 3–5 business days. If we anticipate any significant delay, we will notify you in advance whenever possible.

Shipping Costs

1.All listed product prices include shipping costs.

2.No additional shipping charges will be required after checkout unless otherwise stated before purchase.

Duties and Taxes

1.All applicable duties, customs fees, and import taxes are included in your order.

2.You will not be required to pay any additional customs duties, import taxes, or clearance fees upon delivery.

Shipping Address

1.Please ensure that your shipping address is accurate and complete before order confirmation.

2.Rawlune is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Tracking Information

1.Once your order has been shipped, a shipping confirmation email with tracking information will be sent to you.

2.You may use the tracking number provided to monitor the delivery status of your order.